According to a recent article by the American Medical News, visits to emergency departments are increasing and are likely to increase with healthcare reform. ER visits rose from 107.5 million in 2001 to 123.8 million in 2008 according to the article. At the same time, the demand for physician services dwarfed the supply of residency trained … [Read more...]
ER Physician Services Projected to Increase
OPYS Defines Physician Services
OPYS acronym: "Our Physicians, Your Success" OPYS Physician Services, defines its brand and acronym: Our Physicians, Your Success. The Florida based physician services company has built its brand on its physicians. From the executive leadership, to the day-to-day hospital-based physicians, OPYS achieves clinical excellence. Its success is … [Read more...]
Ensure Patient Satisfaction
Ensure Patient Satisfaction – Car Dealerships have it down pat; everyone at the dealership talks about the customer being “completely satisfied.” The same culture should exist in the ER. It’s the simple things – providers that introduce themselves, greeting everyone in the room, and saying hello to the family member walking to the patient’s room – … [Read more...]
ER Patient Satisfaction Essential for Patient & Hospital Outcomes
Ensure Patient Satisfaction – Car Dealerships have it down pat; everyone at the dealership talks about the customer being “completely satisfied.” The same culture should exist in the ER. It’s the simple things – providers that introduce themselves, greeting everyone in the room, and saying hello to the family member walking to the patient’s room – … [Read more...]
ER Waiting Rooms – Visitors Only!
Close the Waiting Room to Patients – visitors only! Yes, bring the patients straight back. Nationally, only forty percent of ERs see patients in less than one hour[2]. In a low volume, Critical Access Hospitals (CAH) ERs, there should be little-to-no wait. Coupled with Triage protocols these adjuncts facilitate overall throughput[3]. Limit triage … [Read more...]