Hospital Physician engagement in quality and safety – a framework worth revisiting. Six primary elements essential for the engagement of physicians in quality and safety, are noted in the Institute for Healthcare Improvement’s white paper titled Engaging Physicians in a Shared Quality Agenda. In this previously published paper, the following are suggested as a proper framework:
- Discover Common Purpose
- Reframe Values and Beliefs
- Segment the Engagement Plan
- Use “Engaging” Improvement Methods
- Show courage
- Adopt an Engaging Style
Given our current state of healthcare reform, it behooves both hospitals and physicians, to revisit this essential paper to help “make physicians partners, not customers”, as quoted from the 2007 IHI white paper Engaging Physicians in a Shared Quality Agenda.