Close the Waiting Room to Patients – visitors only! Yes, bring the patients straight back. Nationally, only forty percent of ERs see patients in less than one hour. In a low volume, Critical Access Hospitals (CAH) ERs, there should be little-to-no wait. Coupled with Triage protocols these adjuncts facilitate overall throughput. Limit triage to what is crucial and bypass triage altogether when beds are available, with bedside registration. Additionally, initiate protocols at triage – this has been shown to facilitate timely post-triage care. Patients will drive 30 minutes, just to come to your Critical Access Hospital, when they know they can come straight back without any wait. The goal is to be known as the ER where you are always seen immediately. This is an excellent way to improve patient care outcomes, and increasing ER volume.
ER Waiting Rooms – Visitors Only!
About the Author: Andre Creese, MD, FACEP
More than a decade of clinical, administrative, and leadership, experience in both emergency medicine and trauma for adults and children. Dr. Creese is a practicing emergency physician with extensive, hospital-based, administrative accomplishment, and leadership success. A vision of Dr. Creese, OPYS is a physician-owned and operated, physician group practice that understands the business of hospital-based medicine. OPYS is an established contract management group with experienced, board certified, medical director, and physician leadership to affordably staff your Hospital’s emergency department, hospitalist program, or urgent care center. Whether a rural Critical Access Hospital, urban medical center, or large health system, OPYS can fully staff and manage your hospital-based physician clinical practice. Contact us, to learn how OPYS can meet your physician practice, physician staffing and medical management needs. (800) 526-OPYS or (800) 526-6797 | firstname.lastname@example.org | OPYS.com